Deliveries

Ordered products are delivered with Posti in Finland and with Postnord or FedEx outside of Finland. Orders over 100€ (or an equal amount in other currency) will have a free delivery to all EU countries and Switzerland.

We will ship the ordered products as soon as possible, usually within the next business day of receiving the order. The delivery times depend on destination and transport schedules. The delivery time is typically 1-4 working days to Finland and 1-8 working days to other countries. If we do not have the product you ordered in stock, we will contact you.

Duties & Taxes

Orders placed on vjshoes.com from outside the EU may require duties & taxes to be paid on delivery.

Customers will always be responsible for paying any import bills they may receive.

Payment methods

M-Shoe Makers Oy uses PayPal payment institution for secure and user-friendly online payments. More information about PayPal https://www.paypal.com/us/webapps/mpp/home.

Order confirmation

After receiving your order, we will send you a confirmation email.

Please keep this email if you wish to return your products.

Return policy

You have the right to return your product within 14 days after receiving the products. All returned products must be unused and unaltered.

For all returns, we will charge a processing fee of 10€, which will be deducted directly from the amount returned to you. The refund will be paid to you within 14 days after the returned product has arrived here.

If you wish to return any products, please contact us via email to info@vjsport.fi. Please include your order number in the email and, we will get back to you with a prepaid return label.